Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Mother, baby flown safely after 7 months in ICU


Mother, baby flown safely after 7 months in ICU

Mother, Kaitlyn Crawford, and 7-month-old son, Nakoa, sleep during a C-130 Hercules flight bringing Nakoa from Dallas Children's Medical Center, Texas, to Balboa Naval Medical Center, California, June 7, 2019. Nakoa, who was born at 25 weeks and suffered significant health issues while his mother was visiting Dallas was stable enough for a critical care air transport team to bring him to a hospital closer to where his father is stationed. The move reunited Kaitlyn with her husband and daughter whom she had been separated from for seven months while she stayed in Dallas to care for her newborn son. (U.S. Air Force photo by Tech. Sgt. Katherine Spessa)

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Tech. Sgt. Katherine Spessa
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