Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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pediatric provider evaluates patient.


Pediatric Clinic helps keep pipeline moving

Capt. (Dr.) David Stachniak, 59th Medical Operations Squadron staff pediatrician, assesses a basic military trainee’s medical history during an appointment on June 28, 2019 at Reid Clinic, Joint Base San Antonio-Lackland, Texas. Stachniak regularly does a rotation at the Reid Clinic to help trainees stay mission ready. (U.S. Air Force photo by Staff Sgt. Amanda Stanford)

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Staff Sgt. Amanda Stanford
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