Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Latest Air Force trainees continue BMT with enhanced mitigation efforts

U.S. Air Force basic military training is beginning a 14-day restriction of movement (ROM) for new arrivals beginning March 18, 2020, as the service actively conducts mitigation procedures to slow down the spread of COVID-19. (U.S. Air Force graphic / Dan Hawkins)

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