Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Sydney Sherwood squirts Colby, 3, with a water gun in San Angelo, Texas, April 16, 2020. Water guns have been popular since the late 1800s and remain a popular pastime on hot days. (U.S. Air Force photo by Airman 1st Class Ethan Sherwood)


Parenting during COVID-19

Sydney Sherwood squirts Colby, 3, with a water gun in San Angelo, Texas, April 16, 2020. Water guns have been popular since the late 1800s and remain a popular pastime on hot days. (U.S. Air Force photo by Airman 1st Class Ethan Sherwood)

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Airman 1st Class Ethan Sherwood
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