Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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A sailor administers a practice COVID-19 test.


COVID-19 Testing

Hospital corpsmen from Naval Health Clinic Charleston perform a practice COVID-19 swab test July 8, 2020 at the NHCC at Joint Base Charleston, S.C. The hospital corpsmen were tasked with learning how to administer a COVID-19 swab test. The training will be used to test symptomatic patients and seamen, and asymptomatic seamen to attempt to lessen the spread of the virus.

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Air Force Airman 1st Class Sara Jenkins
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