Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Researcher wearing full antiviral protection works in a laboratory.


Coronavirus Sample Harvest

Research microbiologist Brian Kearney harvests samples of coronavirus at the U.S. Army Medical Research Institute of Infectious Diseases, Fort Detrick, Md., March 3, 2020. This virus stock will be used to develop models of infection for coronavirus, as well as diagnostic tests, vaccines and therapeutics.

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William Discher, Army
200303-A-OU321-1002.JPG

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