Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Post Traumatic Stress Disorder (PTSD).  This pencil illustration attempts to visualize PTSD.  Those that suffer from this disorder are constantly trying to regain some sense of the normalcy they had before events that caused pieces of themselves to go missing.  This illustration was created by MSgt William Vance, Medical Multimedia Manager for the 59th Public Affairs Office.  This image is 7.5x10 @ 72 ppi and is available up to 8.5x11 @ 150 ppi.




Posttraumatic Stress Disorder pencil illustration by Master Sgt. William Vance, Medical Multimedia Manager, 59th Medical Wing Public Affairs office.

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