Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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DECON Course


59 MDW: Medical readiness training through the pandemic

Tech. Sgt. Kassandra Derlein, Patient Decontamination Course instructor, assists a student with donning personal protective equipment at the 59th Medical Readiness Training Center, Joint Base San Antonio-Camp Bullis, Texas, Sept. 1, 2021. The MRTC offers five full-spectrum medical readiness training courses for all levels of medical knowledge, from brand-new Air Force Medical Service Airmen to experienced surgeons. (U.S. Air Force photo by Staff Sgt. Amanda Stanford)

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Staff Sgt. Amanda Stanford
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