Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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COVID-19 vaccination


210201-N-ND850-0001

Chief Petty Officer Harry Warner (right), an enlisted classifier/shipping clerk assigned to Navy Talent Acquisition Group San Antonio, receives the initial dose of the COVID-19 vaccine from Air Force 1st Lt. Sarah Caouette (left), a registered nurse, assigned to the Post Anesthesia Care Unit at Wilford Hall Ambulatory Surgical Center.

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Burrell Parmer
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