Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Betadine kills germs and assists in preventing infection in the eyes prior to an intra-ocular procedure.


210614-F-JG587-1009

Pamela Singleton, 59th Surgical Operations Squadron Retina Clinic manager, grabs a betadine syringe for a patient at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, June 14, 2021. Betadine kills germs and assists in preventing infection in the eyes prior to an intra-ocular procedure. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

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Airman 1st Class Melody Bordeaux
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