Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Capt. Jennifer McGuigan, left, recently joined the Air Force Reserve at age 50.


Determined to Serve: Critical care nurse joins the Reserve at age 50

Capt. Jennifer McGuigan, left, recently joined the Air Force Reserve at age 50. Facing a shortage of critical care nurses, the Reserve granted an age waiver for McGuigan. Here she is pictured with civilian co-worker Iris Appenrodt. (Courtesy photo)

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