Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Vaccination


59th MDW: COVID-19 vaccines available for beneficiaries 16 and older

A 59th Medical Wing immunizations technician puts doses of the Pfizer COVID-19 vaccine into a cooler at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, April 13, 2021. Vaccinations are available at WHASC for all beneficiaries over the age of 16. (U.S. Air Force photo by Staff Sgt. Amanda Stanford)

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Staff Sgt. Amanda Stanford
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