Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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The importance of the annual flu campaign is to support the mission, reduce the overall impact of contagious respiratory illnesses and protect patients from preventable diseases allowing a ready and fit force.


59th Medical Wing: Our team, our fight against the Flu

Lt. Col. Justin Bandino, 59th Medical Specialty Squadron Brooke Army Medical Center Simulation Center Research Director, administers the flu vaccine to a patient in the atrium of Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, Nov. 17, 2022. The importance of the annual flu campaign is to support the mission, reduce the overall impact of contagious respiratory illnesses and protect patients from preventable diseases allowing a ready and fit force. (U.S. Air Force photo by Airman 1st Class Joshua Rosario)

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Airman 1st Class Joshua Rosario
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