Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Physical Therapy clinic opens Direct Access Clinic


Physical Therapy team offers Direct Access Clinic

Active Duty members can now walk-in to the Physical Therapy Direct Access Clinic four days a week. Walk-in services available Mon., Tues., Thurs., and Fri. from 8-10 a.m. for acute concerns (meaning symptoms have been present for less than 14 days). Walk-in services not available on Wednesdays due to 59 MDW Wednesday Readiness Training. (Courtesy Photo)

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