Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Change of Command


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Maj. Gen. Andrea D. Tullos, deputy commander of Air Education and Training Command, renders a salute during the playing of the U.S. National Anthem at Joint Base San Antonio-Randolph during the AETC change of command May 20, 2022. Hangar 41 was filled with AETC members, local, state officials and civic leaders where U.S. Air Force Chief of Staff CQ Brown Jr., presided over the ceremony as U.S. Air Force Lt. Gen. Brad Webb relinquished command to U.S. Air Force Lt. Gen. Brian Robinson. (U.S. Air Force photo by Sean Worrell)

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U.S. Air Force photo by Sean Worrell
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