Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Wilford Hall Ambulatory Surgical Center’s Women’s Health Clinic is now offering obstetric services to include prenatal and postpartum care and expanding services for walk-in patients.


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Carmen George, 59th Medical Operations Squadron Women’s Health Clinic nurse practitioner, makes an incision for a contraceptive implant removal at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, March 8, 2022. The Patients In Need of Contraception, or PINC, clinic offers birth control counseling and services to initiate or replace contraception. (U.S. Air Force photo by Senior Airman Melody Bordeaux)

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Senior Airman Melody Bordeaux
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