Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Surgical equipment is displayed inside the inside Keesler Medical Center operating room at Keesler Air Force Base, Mississippi, December 21, 2021. The equipment was used by Keesler's Pulmonary Critical Care Clinic to perform the first airway stent procedure in the Air Force. (U.S. Air Force photo by Senior Airman Seth Haddix)


Giving another breath of hope

Surgical equipment is displayed inside the inside Keesler Medical Center operating room at Keesler Air Force Base, Mississippi, December 21, 2021. The equipment was used by Keesler's Pulmonary Critical Care Clinic to perform the first airway stent procedure in the Air Force. (U.S. Air Force photo by Senior Airman Seth Haddix)

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Senior Airman Seth Haddix
211221-F-DO876-004.JPG

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