Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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TRICARE Open Season is the annual period when you can enroll in or change your health care coverage for the next year. In 2021, TRICARE Open Season begins Nov. 8 and ends Dec. 13. Any enrollment changes you make will go into effect on Jan. 1, 2022. Open season applies to anyone enrolled in or eligible for a TRICARE Prime option or TRICARE Select.

To learn more, visit: https://tricare.mil/openseason


TRICARE Open Season

TRICARE Open Season is the annual period when you can enroll in or change your health care coverage for the next year. In 2021, TRICARE Open Season begins Nov. 8 and ends Dec. 13. Any enrollment changes you make will go into effect on Jan. 1, 2022. Open season applies to anyone enrolled in or eligible for a TRICARE Prime option or TRICARE Select. To learn more, visit: https://tricare.mil/openseason.

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