The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit 
tricare.mil/shutdown.

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JBSA-Lackland Pharmacy Helpful Tips!
Activate non-urgent medications on your phone before coming to the pharmacy. Text “Get in Line” to 833-517-4408. Complete all prompts. Please allow 2 days to process.
Urgent medications must be activated in person. Pull a ticket at the kiosk. Expect under 1.5 hour wait time.
For questions or paper prescription activation, pull a ticket in the pharmacy lobby.
*Tip* - when activating via text message, text the name of the medication or what it is for (like diabetes) to help.
We strive to safely provide prescriptions in a predictable, medically appropriate timeframe.
*Busiest Times: 1100-1400 daily & 1100-1700 Fridays, we apologize for the extended wait times during this period.*


JBSA-Lackland Pharmacy Helpful Tips!

JBSA-Lackland Pharmacy Helpful Tips! Activate non-urgent medications on your phone before coming to the pharmacy. Text “Get in Line” to 833-517-4408. Complete all prompts. Please allow 2 days to process. Urgent medications must be activated in person. Pull a ticket at the kiosk. Expect under 1.5 hour wait time. For questions or paper prescription activation, pull a ticket in the pharmacy lobby. *Tip* - when activating via text message, text the name of the medication or what it is for (like diabetes) to help. We strive to safely provide prescriptions in a predictable, medically appropriate timeframe. *Busiest Times: 1100-1400 daily & 1100-1700 Fridays, we apologize for the extended wait times during this period.*

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