Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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U.S. Air Force Capt. Johnny Murphy and Capt. Lukas Pulice, 37th Airlift Squadron pilots, discuss mental health resources available to service members and their families of the Kaiserslautern Military Community during Military Aviator Peer Support wingman face-to-face training at Ramstein Air Base, Germany, Feb. 19, 2025. Participants of the training were recommended by their peers in the 86th OG to be part of the training because of their reputation of being supportive. The training enhanced their skills in listening to and supporting fellow Airmen needing help with life stressors. (U.S. Air Force photo by Senior Airman Jared Lovett)

Feb. 28, 2025

Military Aviator Peer Support Program Expands with 59th Medical Wing Research and Leadership

JOINT BASE SAN ANTONIO-LACKLAND, Texas — The Military Aviator Peer Support program at Ramstein Air Base, developed by the 86th Operations Group with support from the 59th Medical Wing, provides Air Force aviators with peer-based, non-medical mental health support to address stressors while maintaining flight readiness. Backed by research highlighting healthcare avoidance among aircrew, the program trains enlisted and officer peer supporters to offer confidential guidance, with ongoing evaluation to expand its impact across the Air Force.

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