Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Results:
Tag: Outreach

Capt. Jesus Silvas, a microbiologist with the U.S. Army Reserve Medical Command assigned to the 59th Medical Wing’s Office of Research and Technology Applications, and Dr. Israel Guerrero, a virologist with Texas Biomedical Research Institute, speak to students Aug. 7, 2025, at Mendez Elementary School in San Marcos, Texas

Aug. 11, 2025

Educational Outreach Initiative: Inspiring Elementary Students in Infectious Disease Research and Biosafety Practices

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Dr. Jesus Silvas from the 59th Medical Wing and Dr. Israel Guerrero from the Texas Biomedical Research Institute visited Mendez Elementary School to introduce 2nd–5th grade students to careers in infectious disease research and biosafety. Through interactive demonstrations, including letting students try on a Biosafety Level 4 Positive Pressure Suit, they showcased safety protocols, high-containment lab work, and the importance of disease prevention. The event inspired curiosity in science, emphasized the role of public health, and highlighted the value of early STEM engagement in developing future leaders.

Don’t forget to keep your family’s information up to date in DEERS!