Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: volunteer service

Master Sgt. Anthony Eberly, 59th Medical Wing volunteer services coordinator, introduces volunteer Seong Riopel to the PACU/Same Day Surgery clinic staff at the Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio–Lackland, Texas, Dec. 4, 2025.

Dec. 8, 2025

Revamped Volunteer Services Program Reinvigorates Patient Support at Wilford Hall

JOINT BASE SAN ANTONIO-LACKLAND, Texas — After nearly two years of limited activity, the 59th Medical Wing’s Volunteer Services Program has staged a remarkable resurgence, more than doubling its volunteer force and significantly increasing its patient impact across the Wilford Hall Ambulatory Surgical Center. Spearheading the effort is Master Sgt. Anthony Eberly, who assumed leadership of the program in early 2024 following a prolonged vacancy in the coordinator position.

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