Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Results:
Tag: Goodfellow Air Force Base

Sydney Sherwood squirts Colby, 3, with a water gun in San Angelo, Texas, April 16, 2020. Water guns have been popular since the late 1800s and remain a popular pastime on hot days. (U.S. Air Force photo by Airman 1st Class Ethan Sherwood)

April 16, 2020

Parenting during COVID-19

GOODFELLOW AIR FORCE BASE, Texas — In the United States Military, 44.1% of active duty members have children. Suddenly many of us were told to stay home unless we leave for essential reasons. This means a lot of us are now trying to complete the mission with kids at home as their schools and daycares have been canceled.

Don’t forget to keep your family’s information up to date in DEERS!