Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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A person holds a vaccine record card.

Dec. 12, 2020

Operation Warp Speed Official: First COVID-19 Vaccines to Arrive Monday

The nation's first vaccines for the COVID-19 virus will be distributed Monday, following the emergency-use authorization by the Food and Drug Administration for the Pfizer-BioNTech vaccine, Army Gen. Gustave F. Perna said.

Image of a syringe with the Operation Warp Speed seal.

Oct. 26, 2020

This Week in Operation Warp Speed

A compilation of initiatives, actions and accomplishments across Operation Warp Speed (OWS)’s primary efforts in the past week. To learn more about OWS, visit the Department of Health and Human Services (HHS) website and Department of Defense (DOD) website.

Don’t forget to keep your family’s information up to date in DEERS!