Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Since the arrival of the Pfizer vaccine to Wilford Hall Ambulatory Surgical Center on Dec. 14, 2020, more than 50 nurses and medical technicians have volunteered to administer the vaccine.

Feb. 22, 2021

59 MDW medics volunteer to administer COVID-19 vaccine

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Since the arrival of the Pfizer vaccine to Wilford Hall Ambulatory Surgical Center on Dec. 14, 2020, more than 50 nurses and medical technicians have volunteered to administer the vaccine.Donning badges labeled “injector”, these Warrior Medics sanitize their hands, put on gloves and administer the COVID-19 vaccine before de-gloving, sanitizing and

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