Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Due to an increase in cases, the WHASC is conducting a drive-through COVID-19 testing available Monday through Friday from 8 a.m. to 12 p.m. on the first floor of the parking garage. Since the testing site uses the polymerase chain reaction tests, the results are available to patients through TRICARE Online within 24 to 72 hours.

Aug. 19, 2021

59th MDW: COVID-19 drive-through testing reinstated at the WHASC

JOINT BASE SAN ANTONIO-LACKLAND, Texas — A group of 59th Medical Wing Airmen screen a line of patients for COVID-19 at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, August 18, 2021. Due to an increase in cases, the WHASC is conducting a drive-through COVID-19 testing available Monday through Friday from 8 a.m. to 12 p.m. on the first floor of the parking

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