Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Jan. 25, 2023

59MDW: Another step closer to your New Year's resolution

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Senior Airman Jacob Hollins, physical therapy technician, and Senior Airman Gabrielle Rose, orthotics technician, assigned to the 59th Surgical Operations Squadron, offer advice on ways to achieve being more active for one's New Year's resolution at the Physical Therapy Clinic in Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, Jan. 18, 2023. Even in a person's spare time there are ways to promote a healthy lifestyle. (U.S. Air Force video by Senior Airman Melody Bordeaux)

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