Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Air Force neurologist poses for a photo at Brooke Army Medical Center

March 21, 2025

Your health care news (Mar. 21 Update)

JOINT BASE SAN ANTONIO — Here's the latest news regarding your health care at the 59th Medical Wing. Please help us spread the word regarding these updates and service offerings! EXERCISE & REDUCED OPERATIONSThe 59th Medical Wing will have reduced operations on March 25 at Lackland Air Force Base (to include Wilford Hall Ambulatory Surgical Center) and March 27 at Randolph

Under Secretary of the Air Force Gina Ortiz Jones speaks with Maj. Molly McCowan, 433rd Medical Squadron clinical nurse, during her visit to 433rd Airlift Wing members at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, to view COVID-19 vaccination efforts, Oct. 2, 2021. (U.S. Air Force photo by Tech. Sgt. Samantha Mathison)

Oct. 7, 2021

USECAF receives insight into COVID-19 vaccinations at Reserve wing

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Under Secretary of the Air Force Gina Ortiz Jones visited the 433rd Airlift Wing here to meet with Reserve Citizen Airmen leaders on mandatory COVID-19 vaccination efforts, Oct. 2, 2021.

Don’t forget to keep your family’s information up to date in DEERS!