Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Results:
Tag: Veterans

According to the National Center for Posttraumatic Stress Disorder, the term PTSD was introduced in 1980 in the Diagnostic and Statistical Manual of Mental Disorders, third edition and has played an important role in psychiatric theory and practice. (U.S. Air Force graphic by Airman Joshua Rosario)

June 21, 2021

59th MDW: PTSD Awareness Month

JOINT BASE SAN ANTONIO-LACKLAND, Texas — The month of June marks Posttraumatic Stress Disorder Awareness month. Many people know of PTSD, but may not fully understand how it affects people. It can affect those suffering from it differently, and it is important to understand that PTSD is more than a diagnosis. “There are a particular set of symptoms that may transpire, but when trauma

Don’t forget to keep your family’s information up to date in DEERS!