Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: leadership

Lt. Col. Lena Williams Cox receives the 559 Trainee Health Squadron guidon flag which signifies their unit designation and branch/corps affiliation or the title of the individual who carries it.

June 29, 2023

559th THLS commander prepares next generation of medically ready warfighters

Joint Base San Antonio- Lackland, Texas — Lt. Col. Williams Cox intends to continue optimizing trainee readiness and patient-centered care through collaborative health delivery, education, training, and research while simultaneously prioritizing the needs of her airmen to succeed.

An Airman poses for a photo in the lab.

Dec. 6, 2021

Little Rock Airman wins AF Lance P. Sijan Leadership Award

“Leadership is about being present, visible and showing vulnerability,” she said. “Underneath the uniform, we are all human – I think sometimes we forget that.”

U.S. Air Force Brig. Gen. Jeannine Ryder, 59th Medical Wing commander, assumes command of the 59th MDW with a ceremonial hand-off of the unit guidon from U.S. Air Force Lt. Gen. Marshall B. Webb, commander of Air Education and Training Command, during a change of command ceremony at the Inter-American Air Forces Academy, Joint Base San Antonio-Lackland, April 29, 2021.

May 5, 2021

59th Medical Wing members welcome Air Force Nurse Corps chief as new commander

Published April 30, 2021 — JOINT BASE SAN ANTONIO-LACKLAND, Texas -- Brig. Gen. Jeannine Ryder took command of the 59th Medical Wing during a change of command ceremony at the Inter-American Air Forces Academy Auditorium here April 29, 2021.

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