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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

News | July 9, 2019

"Stop the Bleed" Course

By Staff Sgt. Amanda Stanford

JOINT BASE SAN ANTONIO-LACKLAND, Texas  –   A member of the 59th Medical Wing’s first “Stop the Bleed” class applies a tourniquet on a simulated leg injury during the final evaluation of the class on June 21, 2019, at Joint Base San Antonio-Lackland, Texas. “Stop the Bleed” kits will accompany automated external defibrillators inside 59 MDW facilities, and across JBSA. (U.S. Air Force photo by Staff Sgt. Amanda Stanford)
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