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News | Sept. 4, 2019

WHASC Family Health Center to complete restructure by Oct 1

By 59th Medical Wing Public Affairs

The Wilford Hall Ambulatory Surgical Center is in the final stages of its Family Health Clinic restructure, which formed two separate units of focused care: active duty beneficiaries and all other beneficiaries.

The restructure began April 1, 2019 and is anticipated to be complete by October 1, 2019. During this time, beneficiaries assigned to the Family Health Clinic may experience a change in their primary care manager.

“This new structure optimizes both functions and allows us to return airmen back to full mission capability as quickly as possible without decrementing care to our beneficiaries,” said Col. Robert Corby, former chief of Medical Manpower and Personnel, Office of the Air Force Surgeon General, now serving as the 28th Medical Group commander, Ellsworth Air Force Base, South Dakota. “Restructuring where care is delivered lets our providers focus on each group to improve the quality of care, create efficiencies, and most importantly, get injured or ill Airmen back into the fight more quickly.”

The 59th Medical Wing commander, Maj. Gen. John J. DeGoes, emphasizes the importance of aligning the 59th MDW with the priorities of senior leaders, while ensuring our families, retirees, veterans, and other beneficiaries continue to receive high quality care. From this restructure, he expects all beneficiaries to see improvements in both access to care and continuity of care.

If patients have any questions regarding their assigned primary care manager, please contact the Beneficiary Counseling and Assistance Coordinator at 210-292-7848.

Don’t forget to keep your family’s information up to date in DEERS!