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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

News | Oct. 16, 2019

Commander Air Education and Training Command visits 59th Medical Wing

By Staff Sgt. Amanda Stanford

Members of the Wilford Hall Ambulatory Surgical Center family emergency center brief the day-to-day operations to Air Education and Training Command leaders during their 59th Medical Wing immersion tour Oct. 8, 2019 at Joint Base San Antonio-Lackland, Texas. The FEC treats an average of 120 patients a day within their 17 bed facility. (U.S. Air Force photo by Staff Sgt. Amanda Stanford)
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