In observance of the upcoming holiday season Wilford Hall Ambulatory Surgical Center and Randolph Medical Treatment Facilities will have limited services available on the Federal Holidays and AETC Family Days. 

For medical emergencies, dial 911 or visit your nearest emergency department. As a reminder, the WHASC and Brooke Army Medical Center Emergency Rooms are open 24 hours a day. For non-urgent medical questions, the Nurse Advice Line offers nursing advice by phone, chat, or video and can be reached at (800) TRICARE (800-874-2273). Non-active duty patients may visit your nearest urgent care center without a referral for urgent medical concerns.

Dec 24, 2019 - Minimal specialty care services will be available to previously scheduled patients

Dec 25, 2019 - Primary and specialty care clinics will be closed

Dec 26, 2019 - Primary care clinics, such as Family Practice, Internal Medicine, Pediatric, Randolph’s Ancillary Services, including the pharmacy, and Behavioral Health Optimization Program, as well as our Gateway Bulverde Family Practice Clinic, located at the intersection of Highway 281 and Overlook Parkway will remain open for same-day appointments. All specialty clinics will be closed.

Jan 1, 2020 - Primary and specialty care clinics will be closed

Jan 2, 2020 - Primary care clinics, such as Family Practice, Internal Medicine, Pediatric, Randolph’s Ancillary Services, including the pharmacy, and Behavioral Health Optimization Program, as well as our Gateway Bulverde Family Practice Clinic, located at the intersection of Highway 281 and Overlook Parkway will remain open for same-day appointments. All specialty clinics will be closed.

Wishing you and your family a safe and happy holiday season.