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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

News | Feb. 4, 2020

Altitude chamber takes your breath away

Senior Airman Deaja Ellis, 559th Aerospace Medicine Squadron aerospace and operational physiology technician, lectures students on oxygen equipment components Jan. 28, 2020 at Joint Base San Antonio-Randolph, Texas. The aerospace and operational physiology unit trains potential aviators about human performance in the air. (U.S. Air Force photo by Tech. Sgt. Katherine Spessa)
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