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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

News | Oct. 6, 2021

Columbus Day weekend closures for JBSA's screening, testing and vaccine sites

By BAMC Public Affairs

The following are Columbus Day weekend closures for JBSA’s COVID-19 screening/testing sites:

·         BAMC’s site: Open Friday, Oct. 8 from 8 a.m. to noon and closed Monday, Oct. 11.

·         Wilford Hall Ambulatory Surgical Center, JBSA-Lackland’s site: Open Friday, Oct. 8 from 8 a.m. to noon and closed Monday, Oct. 11.

Both sites will resume normal hours of operation on Oct. 12. For screening/testing site locations and hours of operation, visit https://bamc.tricare.mil/Health-Services/Preventive-Care/Immunizations/COVID-19-Vaccine-Availability

The following are Columbus Day weekend closures for JBSA’s COVID-19 vaccine sites:

·         BAMC’s vaccination site: Closed from Friday, Oct. 8 through Monday, Oct. 11.

·         WHASC’s vaccination site: Open Friday, Oct. 8 and closed Monday, Oct. 11.

Both sites will resume normal hours of operation on Oct. 12. For screening/testing site locations and hours of operation, visit https://bamc.tricare.mil/Health-Services/Preventive-Care/Immunizations/COVID-19-Vaccine-Availability

As a reminder, BAMC and WHASC offer the Pfizer vaccine to all DoD beneficiaries ages 12 and older. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900.

Have a SAFE and fun Columbus Day weekend!

Don’t forget to keep your family’s information up to date in DEERS!