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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

News | Aug. 19, 2021

59th MDW: The WHASC’s clinical laboratory

By Airman 1st Class Melody Bordeaux

JOINT BASE SAN ANTONIO -LACKLAND, Texas  –   Senior Airman Kyra Brabham, 59th Medical Diagnostics and Therapeutics Squadron medical laboratory technician, trains microbiology students about identifying bacteria at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, August 12, 2021. The WHASC’s clinical laboratory tests specimens to assist with treatment for various infections. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)
COVID19 tests CBC Microbiology quality control
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