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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

News | April 27, 2021

Occupational Therapy Month

By Staff Sgt. Amanda Stanford

Capt. KaRena Lehman, 59th Medical Wing Occupational Therapy element chief, prepares a patient’s hand for splinting at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, April 22, 2021. Occupational therapists focus their care around an individualized assessment in order to help their patients do the activities required in their day-to-day life. (U.S. Air Force photo by Staff Sgt. Amanda Stanford)
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