Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

Mental Health 

Everyone reacts to stress and traumatic experiences differently. While some have reactions that can be seen as normal responses to life events, others may experience signs or symptoms of more serious conditions.

Mental health and substance misuse conditions can affect anyone; you are not alone. The Military Health System has many resources available to help those who need it.

If you or someone you know needs support now, call or text 988 or chat at 988Lifeline.org. 988 connects you with a trained crisis counselor who can help.

Wilford Hall Mental Health Services

Our facility offers the following mental health services:

  • Therapy
  • Group Therapy
  • Medication Management
  • Neuropsychology Testing
  • Alcohol and Drug Abuse Prevention and Treatment (ADAPT) Services
    • Substance Misuse Education, Prevention, and Treatment
    • Unit Outreach Services
  • Clinical Health Psychology
    • Fit for Purpose program
    • Sleep Classes
  • Family Advocacy
    • New Parent Support Classes
    • Anger Management

Active Duty members can receive care by referral from their Primary Care Manager (PCM). To make an appointment with your PCM call the Consultant and Appointment Management Office (CAMO) at 210-916-9900. 
Other resources:

  • Speak with a Chaplain
    • Chaplain Lackland: 210-671-2911
    • Chaplain Randolph: 210-652-6121
    • Chaplain Fort Sam Houston: 210-221-5010
    • Chaplain 59 MDW: 210-292-7373
    • For After Hours Emergency Pastoral Needs
      • Call the Joint Base San Antonio Command Post at 210-221-9363
  • Military One Source: 1-800-342-9647 or www.militaryonesource.mil
  • Crisis Text Line: Text HOME to 741-741
  • Military and Family Readiness Center
    • JBSA-Lackland: 210-671-3722
    • JBSA-Randolph: 210-652-5321
    • JBSA-Fort Sam Houston: 210-221-2705
    • Speak with a Military Family Life Counselor
      • JBSA-Lackland: 210-984-1076 or 210-238-5528
      • JBSA-Randolph: 210-744-4829 or 210-996-4037
      • JBSA-Fort Sam Houston: 210-421-9387
  • Veteran Affairs: 210-949-3994
  • Family Advocacy JBSA-Lackland: 210-292-5967
  • ADAPT JBSA-Lackland: 210-292-7560

What TRICARE Covers

TRICARE covers medically and psychologically necessary mental health and substance use care. This includes both inpatient and outpatient care.

Getting Mental Health Care
See a Complete List of Covered Services

Contact Us

Location

Third Floor, Wing B

Hours

Monday, Tuesday, Thursday, Friday

Clinic:  7:30 a.m. to 4:30 p.m.

Walk-in:  7:30 a.m. to 4:30 p.m.
 

Wednesday

Wing Training Day: 7 to 9 a.m.

Clinic:  9:15 a.m. to 4:30 p.m.

Walk-in: 9:15 a.m. to 4:30 p.m.

Telephone

210-292-7361

Mental Health Resources

Veteran Crisis Line

CONUS
988, Press 1
Text 838255
 
OCONUS
Europe: 844-702-5495 or DSN 988
Pacific: 844-702-5493 or DSN 988
Asia: 855-422-7719 or DSN 988
 
Open to all service members and veterans, even if not enrolled in VA benefits or health care. Long distance or overseas charges may apply. Learn More

Military OneSource

Call 1-800-342-9647

InTransition Program

Call 1-800-424-7877
Email
Live Chat

Psychological Health Resource Center | 24/7

Call 1-866-966-1020
Don’t forget to keep your family’s information up to date in DEERS!