Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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The "Developing Mach-21 Airmen" podcast provides visibility on emerging issues in the recruiting, training, education and development of Total Force Airmen, as well as impactful insight on leadership and lessons learned from the field through conversations with subject matter experts and leaders, in an easy-to-listen to format available on demand.


Developing Mach-21 Airmen

The "Developing Mach-21 Airmen" podcast provides visibility on emerging issues in the recruiting, training, education and development of Total Force Airmen, as well as impactful insight on leadership and lessons learned from the field through conversations with subject matter experts and leaders, in an easy-to-listen to format available on demand.

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