Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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April 17, 2020

Cloth face coverings required in SAMHS medical facilities

JOINT BASE SAN ANTONIO-LACKLAND, Texas — To preserve the safety of our patients, healthcare professionals and family members, the San Antonio Military Health System (SAMHS) is implementing every measure possible to curb the spread of COVID-19 to include screenings, self-isolation and social distancing As an additional measure, effective Monday, 27 April, all personnel, patients and

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