Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Image of an Airman posing for a photo.

Feb. 7, 2023

From the battlefield to the football field: Air Force surgeon’s skills knows no bounds

FALLS CHURCH, Va. — On January 2nd, when many football fans were watching the game between the Buffalo Bills and the Cincinnati Bengals, Lt. Col. Valerie Sams, an Air Force surgeon, was on call at UC Health’s University of Cincinnati Medical Center not knowing what she was about to face.

Image of two Airmen treating a patient.

Oct. 27, 2022

Air Force SMART program sustains readiness and currency through tailored training

FALLS CHURCH, Va. — The Air Force’s Sustained Medical and Readiness Trained, or SMART, program has become a dynamic training platform. Through tailored training and multidisciplinary opportunities, Air Force medics retain their currency and are ready for the fight.

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