Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: Air Force Medical Readiness Agency

A group photo of ophthalmologists and medical technicians in one of three operating rooms where a manual small incision cataract surgery and pterygium excision are being performed.

Sept. 13, 2023

Mission of compassion: surgeons restore sight and forge connections in Panama

Regional Hospital Dr. Luis "Chicho" Fabrega, Santiago de Veraguas, Panama — Panamax Alpha 2023, an annual ophthalmology Medical Readiness Training Exercise (MEDRETE), is aimed to enhance the surgical skills and operational readiness of team members by immersing them in a range of prevalent chronic eye conditions in the region. In July 2023, 32 TriService military members traveled to the Regional Hospital Dr. Luis "Chicho" Fabrega where the team conducted rapid preliminary screenings for 300 patients within just three days, followed by a remarkable total of 291 surgeries over the subsequent eight days, leaving an impact through nearly 750 clinic appointments.

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