Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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The 59th MDW collaborated with the RTAF to foster strong international relations by providing them with valuable first-hand experience in patient care practices.


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Members of the Royal Thai Air Force pose for a photo , Joint Base San Antonio- Camp Bullis, Texas, Aug. 21, 2023. A team of five Royal Thai Air Force nurses from Bhumibol Adulyadej Hospital, Sai Mai District, Bangkok, Thailand, immersed themselves in the comprehensive healthcare system, global medical readiness initiatives, research, and innovation upheld by the U.S. Air Force. (U.S. Air Force photo by Staff Sgt. Kelsey Martinez).

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