Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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While performing the duties of Under Secretary of the Air Force Shon Manasco and Chief Master Sgt. of the Air Force Kaleth O. Wright listen to Master Sgt. Brandon Long, 37th Training Wing Detachment 5 military training instructor, as he briefs on the physical-training procedures used by basic military trainees at Keesler Air Force Base, M


CSAF visits BMT

Master Sgt. Derek Guerin, 330th Recruiting Squadron Southwest flight chief (right), briefs Air Force Chief of Staff Gen. David L Goldfein (far left), on operations during the COVID-19 pandemic at the San Antonio Military Entrance Processing Station at Joint Base San Antonio-Fort Sam Houston May 7.

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Thomas Coney
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