Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Image of a group of medical professionals posing for a photo.


Air Force SMART program sustains readiness and currency through tailored training

The cadre of Air Force medical instructors who are embedded within University Medical Center of Southern Nevada in Las Vegas, Nevada, pose for a photo on Oct. 24, 2022. These medical instructors are part of the Air Force’s Sustained Medical and Readiness Trained, or SMART, program, which is one of U.S. Air Force School of Aerospace Medicine’s five geographically separated units. These instructors include operating room technicians, anesthesiologists, emergency room nurse, and administrative specialist to name a few. The SMART program ensures Air Force medics receive the appropriate clinical currency to retain their readiness. (Courtesy photo)

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University Medical Center of Southern Nevada Public Affairs
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