Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Change of Command


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U.S. Air Force Chief of Staff Gen. CQ Brown, Jr. presents the Air Education and Training Command guidon to Lt. Gen. Brian Robinson, AETC commander, during a change of command ceremony May 20, 2022, at Joint Base San Antonio-Randolph, Texas. Robinson is a weapons officer and command pilot with more than 4,400 hours in airlift and trainer aircraft. Prior to assuming his current role, he served as the deputy commander at Air Mobility Command. (U.S. Air Force photo by Sean Worrell)

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U.S. Air Force photo by Sean Worrell
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