Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Air Force Chief of Staff Gen. David L. Goldfein visits the Legacy Dormitory May 7, 2020, at Joint Base San Antonio-Lackland, Texas.

May 7, 2020

CSAF visits BMT, thanks JBSA team for ‘fighting through’ COVID-19 response

U.S. Air Force Chief of Staff Gen. David L. Goldfein, along with Chief Master Sgt. Manny Pineiro, the service’s first sergeant special duty manager, visited here May 7, seeing first-hand how basic military training has adapted operations to fight through the COVID-19 environment. Basic military training, in addition to technical and flying training, have been deemed mission essential and vital to readiness.

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