Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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U.S. Air Force Maj. Nicole Bermudez-Beck, a physician assistant with the 559th Trainee Health Squadron, and her father, Lt. Col. Luis Bermudez, a dentist with the 59th Dental Squadron, pose for a photo.

July 21, 2025

Father and Daughter in Arms

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Maj. Nicole Bermudez-Beck and her father, Lt. Col. Luis Bermudez, serve side by side at Joint Base San Antonio-Lackland, united by both family and military service. Their bond deepened after a humanitarian reassignment brought them together during a time of personal loss, highlighting their shared commitment to care, resilience, and duty.

Providers offer telehealth appointments for patients to continue receiving care while social distancing.

Dec. 8, 2020

59 MDW offers telehealth through COVID-19

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Through the COVID-19 pandemic, the 59th Medical Wing has remained operational adapting to the current situation the world is facing. Many clinics have telehealth appointments available, ensuring patients can still receive the care they need while social distancing or in quarantine.Scheduling a telehealth appointment is similar to scheduling an

Don’t forget to keep your family’s information up to date in DEERS!