Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Change of Command

May 20, 2022

New leader takes reins at AETC

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — Lt. Gen. Brian Robinson took the reins of Air Education and Training Command from Lt. Gen. Brad Webb during a change of command ceremony here May 20. Air Force Chief of Staff Gen. CQ Brown, Jr. presided over the ceremony and emphasized the importance of the AETC mission to recruit, train and educate Airmen.

Air Force Chief of Staff Gen. David L. Goldfein conducts a press briefing with the Pentagon Press Corps to address Air Force response efforts for COVID-19 at the Pentagon, Arlington, Va., March 18, 2020. (U.S. Air Force photo by Wayne Clark)

March 18, 2020

Goldfein emphasizes protecting force from COVID-19 while fulfilling all missions, operational priorities

ARLINGTON, Va. (AFNS) — Air Force Chief of Staff Gen. David L. Goldfein said March 18 there have been seven confirmed cases of the new coronavirus to date among active-duty personnel, but that the Air Force is “still conducting global missions … which is priority one.”

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